Average Score (192 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

192 Ratings

4.8 Average

Models
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  • Joe V.05-09-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    I love that you now offer Uber to drive me home & pick me up to pick up my car after a service appointment.

  • John S.05-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Easy to schedule app. Friendly and knowledgeable staff. Drop the car off and the order an Uber to take you home

  • Theresa P.05-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Stephanie L.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I’ve never had such a great experience at a dealership. Maritza was so pleasant and accommodating.

  • Steven A.05-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Excellent experience from start to finish

  • Jody L.05-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Alexander M.05-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Regleta G.04-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Your salesperson was so incompetent. Disshonest and not helpful at all.

    04-29-2025

    Thank you for sharing! We regret to have learned that your experience fell short of expectations, please reach out to us at 718-513-7500 to help us understand what went wrong and how to make it right. We appreciate your business and look forward to resolving your experience.

  • Peter S.04-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service and communication!

  • Albert Z.04-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024