Average Score (190 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.7 Average

Models
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  • David R.09-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Lisa M.09-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Mike the mgr in service is great. Had my car completed in an hour

  • Roseann T.09-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Gail P.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I feel the service at Island Volkswagon is always easy to work with. I dropped my car off in the morning. Received a text with issues I needed to address. Staff assisted in working with the extended warranty to ensure my issue was covered.

  • Sid P.09-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Michael F.09-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My concern on meachanical issue was not addressed as it’s pertaining to a noise I hear when rear wheel drops into a bad spot on road. As a driver for many years am sure there’s an issue which repeated again this morning.

  • Mira E.09-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Ashley B.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Quadree A.09-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Jody L.09-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2022