Average Score (192 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

192 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Donald/diane K.05-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The staff are very friendly. The main reason for my visit was the Volkswagen recommend service and oil change. I also had a faulty seat belt. My service manager, asked about the car and anything that I might be concerned about driving wise. She also recommended a tire rotation and cabin filter. The techs take great care of your vehicle while servicing. Clean interior and no smudges on exterior after the service.

  • Salvatore P.05-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Mark C.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Penny P.05-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The crew at Island VW are always welcoming, polite and efficient!

  • Edward Z.05-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Ilmi H.05-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great service

  • Hamza A.05-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Bernadine M.05-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The support I received was truly amazing . All 3 staff that helped me were really about my concerns and safety.

    05-22-2025

    Thank you for choosing Island Volkswagen. We are delighted to have you as our customer!

  • Joann C.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I walked in to make an appointment for service because a warning light went on and I was nervous to drive. I never expected same day service but the secretary after asking me what was wrong she checked with the mechanic and took me in for service the same day to make me feel comfortable and safe to drive. So far I have been at the service station only twice and she is amazing Thank you for having her (Yvette) at the front desk where service is very important. Yvette always has a smile Thank you so much!!!!!!

  • Giovanni I.05-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025