Average Score (192 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

192 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Ben T.06-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Service was excellent

  • Majlinda D.06-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Chris/nicole M.06-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Valeriy F.06-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    GREAT PEOPLE!!! GREAT SERVICE!!!

  • Eileen P.06-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very friendly, helpful, accommodating staff. I always feel very well taken care of at Island Volkswagen.

  • Ilona I.06-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service. Convenient open times for appoitments. Got the uber ride to back.

  • Francesca S.06-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Carlos F.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Maritza was very friendly and welcoming. She listened to my needs and reassured me that all my issues will be fixed. Since I was working in the area the shuttle service was no brainer for me.

  • Edmund D.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Great customer service.

  • Jeffrey G.06-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I was treated with respect and kindness from when I dropped off my vehicle to the time I arrived back.