1632 Hylan Blvd
Staten Island, NY 10305
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2025
All good. All complaints were addressed well. Found later that my navigation app was not enabled, not related to service. Would be nice if as part of service shop checked that all apps are enabled; or had done it as car was purchased. But, overall, very pleasant experience and nice stuff. Will recommend car and dealer to my friends and coworkers.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Car was done quickly and service advisor kept me notified of what was going on
TYPE:ServiceMODEL:TiguanYEAR:2024
Car had 780 miles first time it wound up in thr shop. 2nd time 1500 miles. Both times servixe stated its the fuel pump. Service advisor was not understanding and did not explain anything. I had to ask questions to get the answers
TYPE:ServiceMODEL:AtlasYEAR:2024
Great Cust service from Mike called me twice to let me know my vehicle was ready & finished very quickly
TYPE:ServiceMODEL:JettaYEAR:2020
Great Service
TYPE:ServiceMODEL:PassatYEAR:2022
Excellent service and feedback from service advisor Jimmy Roces..
TYPE:SalesMODEL:TiguanYEAR:2025
Victoria our salesperson was fantastic! She was very professional, courteous and knowledgeable. The entire VW team were extremely cooperative in getting us through the process..
06-27-2025
Thank you for your business and your feedback! We're delighted to have you as our customer!
TYPE:ServiceMODEL:ID.4YEAR:2024
Fast and easy experience
TYPE:ServiceMODEL:TiguanYEAR:2024
Very efficient and very good customer service. My car was taken care of promptly and no issues
TYPE:ServiceMODEL:AtlasYEAR:2024
Good service good customer service