1632 Hylan Blvd
Staten Island, NY 10305
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
As usually service Manager, MIKE staff and technicians are amazing. I’ve been a customer there for over 15 years and it’s always a great experience. Wouldn’t go nowhere else for my Volkswagen service. They are the best.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
Everything was perfect
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2025
All good. All complaints were addressed well. Found later that my navigation app was not enabled, not related to service. Would be nice if as part of service shop checked that all apps are enabled; or had done it as car was purchased. But, overall, very pleasant experience and nice stuff. Will recommend car and dealer to my friends and coworkers.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Car was done quickly and service advisor kept me notified of what was going on
TYPE:ServiceMODEL:TiguanYEAR:2024
Car had 780 miles first time it wound up in thr shop. 2nd time 1500 miles. Both times servixe stated its the fuel pump. Service advisor was not understanding and did not explain anything. I had to ask questions to get the answers