TYPE:ServiceMODEL:TiguanYEAR:2022
Quick appointment, in and out very quickly. Good communication...great, easy experience.
Average Score (190 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
Your service rep Maritza was very pleasant and helpful explained all my options and pointed out the benefits of the warranty
TYPE:ServiceMODEL:AtlasYEAR:2018
Terrible as usual, always trying to rip me off with providing no service.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2021
I was not heard as a customer with my first visit here and due to this paid the cost on my second visit, being unfairly charged for a diagnostic fee. What makes this event odd I was never advised or offered the diagnostic report the first time and was just told I was wrong on my car issues but when the opportunity presented to charge me I was given the paperwork to try and support it. Being charged for my issue not properly being resolved my first visit is theft!!
TYPE:ServiceMODEL:TiguanYEAR:2020
The service was good
TYPE:SalesMODEL:TaosYEAR:2024
I've been coming to this VW dealership for 20 years...they are convenient and very helpful....it feels like home.
11-14-2024
Thank you for trusting us with your automotive needs all these years! We are delighted to have you as our customer!
TYPE:ServiceMODEL:TaosYEAR:2024
I had some questions about my service, but the CS agent seemed to be annoyed from my questions. However the other person whom i asked to do something specific with my car, listened and did what I asked him to do.
TYPE:ServiceMODEL:AtlasYEAR:2021