Average Score (190 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.8 Average

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  • Paul A.12-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Ben T.12-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Wesley P.12-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Jimmy is the best great communication and very courteous

  • Jon L.12-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Appointment went smooth and quickly. Staff was courteous and respectful.

  • Aleksandr S.12-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

    It was on time and very convinient.

  • Jane E.12-13-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Yes

  • Mohamed A.12-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Steve S.12-11-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Maria was wonderful very helpful

  • Giovanna P.12-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I wad told that the part I needed to pass inspection could not be found. There was a nationwide shirtage abd there was no ETA in sight. I had to find a random mom and pop shop to get my car on the road. They did however maje sure they got ne fir 1200 dolkars worth of hew tires, which is not what my car needed. They charged me 150 dollars for an iil change, then called me two weeks later asking me to bring my car in for a free oil change as if I wasnt just there, nor could they explain why I was charged. If you’re confused, welcome to my world. I have a lemon of a car and your service is just as awful.

  • Joseph E.12-10-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    My Sales Agent Maria provided excellent service and took her time to go over the whole process!

    12-10-2024

    Thank you for choosing us for your vehicle purchase! We appreciate your business!