Average Score (190 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.8 Average

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  • Alexa S.01-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Robert S.01-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Robert M.01-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Repairs took over a week

  • Vincent O.01-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Quality service and brilliant management of service dept. Service manager Mike runs the service dept brilliantly and is a wonderful person

  • Susan M.01-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Michael B.01-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Victoria was my salesperson. She was knowledgeable, helpful and great to work with. I like the 4yr warranty and 3 free oil changes. I've owned 2 VWs prior to this one, hopefully my experience with the Service Department will be as good as it was with my prior VWs.

  • Lano A.01-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Abdelkader B.01-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • John D.01-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Francine M.01-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The best! Only take my cars to Island Volkswagen