Average Score (187 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.7 Average

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  • Daniel M.02-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    From the moment I walked into the waiting room, to the time I left with my car, the representatives I interacted with were kind, polite, and professional. I just love this dealership.

  • Robert F.02-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service Adviser Maritza Albert contributed into making my visit a comfortable and stress free experience. She was very polite and showed interest and concern in any other servicing involving the Tiguan.She was very professional in how she explained information and completing the service I invoice. It is a pleasure doing business with her.

  • Mike C.02-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Did not fix my main issue. Fixed the issue they found.

  • Grace M.02-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Always a good experience when we have work done. Work is done in a timely fashion.

  • Jody L.02-10-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Frank B.02-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Mikhail R.02-06-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    As always, amazing experience with Island VW. Tim and Maria are excellent at what they do. They made my car lease experience easy, convenient plus gave me a great deal! I am a repeat customer and will be back again at the end of my lease!

    02-06-2025

    Thank you for your kind feedback! We are delighted to have you as our customer and look forward to serving you in the future with all of your automotive needs.

  • Gerardo R.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I chose this 5 star rating bc it was a very good experience the customer service was great

  • Mario B.02-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Service advisor was fantastic, and my Jetta was fixed correctly.

  • Elizabeth J L.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022