Average Score (187 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.7 Average

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  • John M.03-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Maritza, my service advisor, is 5 stars! From making the appointment for my recall, and then being able to add on some other maintenance I would have to come back for in 3 weeks time, to the Uber ride to and from the facility, to Maritza's amazing customer service skills, this was a great experience.

  • Angelica S.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Mike S.03-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great service ,fast and friendly.

  • Anthony R.02-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The communication skills of Victoria made myself and my daughters very comfortable and excited through this experience.

    03-01-2025

    Thank you for choosing Island Volkswagen! We appreciate your business. Our goal is to exceed your expectations in our sales and service department for years to come

  • Lisa M.02-28-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    My sales rep Victoria was just amazing overall

  • John L.02-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The sales team at Island Volkswagen was awesome, especially my sales person Victoria.

    02-27-2025

    Thank you for your business! We are delighted to have you as our customer and look forward to serving you in the future!

  • John I.02-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    service dept bery efficent

  • Julia V.02-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Service was good and efficient. I was made aware of everything that needed to be done and how long it would take.

  • Michael F.02-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Only my 2nd visit, the staff particularly the advisor were courteous making my maintenance appt very smooth and successful

  • Jacqueline A.02-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Service was excellent. I was informed each and every step of what was happening even to a text message of the person that was working on my car and if I had any questions how I can call him why the call was getting service. That’s a great service and was very appreciated