Average Score (187 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.7 Average

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  • Eileen P.03-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    No improvement needed. Jimmy and staff were so helpful and so accommodating, as usual. I was in and out so quickly and that was so convenient! I love my Volkswagen and the staff at Staten Island Volkswagen!

  • Nicholas S.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Everyone was great

  • Victor Anthony P.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Frances R.03-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Mike and his service team including James, always provide us with excellent service and are alwsys courteous. It's the reason we stay with VW.

  • Salvatore C.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone was extremely courteous and treated me well

  • Michael A.03-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Personalized and professional service.

  • Jared N.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Judith O.03-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Mike, the service manager, was very helpful and accommodating.

  • Oleg M.03-12-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Nicole P.03-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024