TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
My sales rep Victoria was just amazing overall
Average Score (192 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2024
The sales team at Island Volkswagen was awesome, especially my sales person Victoria.
02-27-2025
Thank you for your business! We are delighted to have you as our customer and look forward to serving you in the future!
TYPE:ServiceMODEL:TiguanYEAR:2022
service dept bery efficent
TYPE:ServiceMODEL:TiguanYEAR:2023
Service was good and efficient. I was made aware of everything that needed to be done and how long it would take.
TYPE:ServiceMODEL:AtlasYEAR:2022
Only my 2nd visit, the staff particularly the advisor were courteous making my maintenance appt very smooth and successful
TYPE:ServiceMODEL:TaosYEAR:2024
Service was excellent. I was informed each and every step of what was happening even to a text message of the person that was working on my car and if I had any questions how I can call him why the call was getting service. That’s a great service and was very appreciated
TYPE:ServiceMODEL:TiguanYEAR:2022
From the moment I walked into the waiting room, to the time I left with my car, the representatives I interacted with were kind, polite, and professional. I just love this dealership.
TYPE:ServiceMODEL:TiguanYEAR:2024
Service Adviser Maritza Albert contributed into making my visit a comfortable and stress free experience. She was very polite and showed interest and concern in any other servicing involving the Tiguan.She was very professional in how she explained information and completing the service I invoice. It is a pleasure doing business with her.
TYPE:ServiceMODEL:TaosYEAR:2022
Did not fix my main issue. Fixed the issue they found.
TYPE:ServiceMODEL:JettaYEAR:2020
Always a good experience when we have work done. Work is done in a timely fashion.