Average Score (192 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

192 Ratings

4.8 Average

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  • Salvatore C.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone was extremely courteous and treated me well

  • Michael A.03-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Personalized and professional service.

  • Jared N.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Judith O.03-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Mike, the service manager, was very helpful and accommodating.

  • Oleg M.03-12-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Nicole P.03-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • John M.03-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Maritza, my service advisor, is 5 stars! From making the appointment for my recall, and then being able to add on some other maintenance I would have to come back for in 3 weeks time, to the Uber ride to and from the facility, to Maritza's amazing customer service skills, this was a great experience.

  • Angelica S.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Mike S.03-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great service ,fast and friendly.

  • Anthony R.02-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The communication skills of Victoria made myself and my daughters very comfortable and excited through this experience.

    03-01-2025

    Thank you for choosing Island Volkswagen! We appreciate your business. Our goal is to exceed your expectations in our sales and service department for years to come