Average Score (192 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

192 Ratings

4.8 Average

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  • Scott G.04-11-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    My sales advisor was very knowledgeable and helpful and went out of his way to get me the best deal possible

  • Christopher D.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My car was brought in on time and finished quickly. The staff was very friendly and trustworthy.

  • Oleg K.04-02-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Mathew/adrian L.04-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    No available cars to lend because of not buying the car at that dealership

  • Bruce H.04-01-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Vincent O.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Island VW is the best dealership I've delt with, the service dept is a pleasure to deal with, and you can't say that about too many service departments.

  • Eileen P.03-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    No improvement needed. Jimmy and staff were so helpful and so accommodating, as usual. I was in and out so quickly and that was so convenient! I love my Volkswagen and the staff at Staten Island Volkswagen!

  • Nicholas S.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Everyone was great

  • Victor Anthony P.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Frances R.03-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Mike and his service team including James, always provide us with excellent service and are alwsys courteous. It's the reason we stay with VW.