Jerry was Very efficient. Only downside in my opinion is the lack, there is no customer service lounge, they had very to little to no coffee options. They also only serve half bagels?!?!?! They should have much other options. Teas. Flavored coffees. Fruits. Muffins. Also the customer service longer should be situated much better. Other luxury dealerships have customer service area which are situated as a living room type atmosphere. The reason I’m saying luxury is Volkswgn owns Audi. If you go into an Audi dealership you can see how their lounges are set up.
Exemplary service by Mr. Larry Little. Everything you want in a service department atmosphere and experience.
We had such a great experience with Island Volkswagen. This was our first time leasing a car and we didn’t know where to begin. Q made the process so easy and straightforward, he was so helpful throughout.
Fast, efficient, & easy to work with
I went for an oil change and a state inspection and got done in less than 1 hour. Customer service is great. I would recommend to any VW owner.