The representative and car technician that helped me when I brought in my 2018 Tiguan for oil change and inspection were very professional...I very highly recommend Island Volkswagen
Best service provided. Will definitely come back.
Took my car in for service here twice and I couldn’t be more satisfied. My first trip here was for the Passat fuel pump recall. After getting the run around in Brooklyn with the dealership telling me I would have to wait two months to get the work done I called them and was told to bring the car in the following day. The work was done within a week and they were even apologetic that it took so long. After my positive experience with the recall I was sold on this place so a year later when my car started acting up again I brought it to them. The issue was hard to diagnose so when the first repair failed they not only credited me the amount of the initial repair but gave me a loaner until they could find the real problem. Not sure if I can mention prices here but the final cost was nothing you would expect from the “stealer”. I almost never take my cars to the dealer for anything but after my experience with them I’ll be giving them my business for even an oil change and i’ll definitely be buying my next Volkswagen there. Great job guys! And Larry in service is the best! Very friendly and kept me updated throughout both my visits.
Q made the process so easy and so exciting to get our new Beetle. He has great people’s skills and very attentive to all details. I highly recommend this dealership!